Mission Statement

To provide our property owners a proactive, aggressive, and professional management service emphasizing communication, property protection, and a continuous return on our property owners’ investments. To provide our vacation guests with exemplary customer service, personal attention to questions and concerns, and a guarantee that our primary focus is to ensure an excellent experience before, during, and after their stay.

Our History

Established by Kara Helta in 2007, My New Braunfels Vacation has grown from a small portfolio of properties to become one of the largest vacation property management companies in the New Braunfels area. Starting a company from a home office, Kara Helta operated My New Braunfels Vacation independently with one maintenance man and cleaned the vacation rentals herself. Fast-forward to today and My New Braunfels Vacation currently employs 10 individuals, has an in-house cleaning company, and an office located in the heart of downtown New Braunfels. Though we are always looking ahead, we can’t help but reminisce on where we came from and the journey we have been on to get to where we are today!

Our Staff

Kara Helta

Owner-Broker

Kara Helta grew up in Burleson, Texas. Graduating Highschool at just 16 years old, she then attended Texas State University from 2003-2007. She received her Bachelor’s Degree in Liberal Arts with a Major in Psychology and a Minor in Criminal Justice. During her senior year of college, she attained her Real Estate License and began working in Residential Property Management. While managing a Residential Property Management Company she started My New Braunfels Vacation.

In 2016, Kara attained her Texas Broker’s License and began working alongside investors, purchasing and selling investment properties.

Kara resides in Buda, TX with her husband and her four children ranging from 17 years old to 8 years old. Kara’s passion beyond Property Management and Real Estate rests in the simple things; family, traveling, and a good book!

Kara maintains memberships in the following organizations;

Central Texas Board of Realtors

Austin Board of Realtors

National Association of Realtors

Texas Association of Realtors

New Braunfels Chamber of Commerce

Business Network International (BNI)

Jedidiah Duer

Reservations Manager

Jedidiah Duer was born and raised in North East Texas. After living in several different cities across the state he chose New Braunfels. The amazing atmosphere and his love of the Hill Country drove his passion for recruiting every family member and friend to come visit!

Jed and his husband, Josh, operate seven of their own short term vacation rentals in the area, which allowed him to gain a wealth of knowledge in the business. In 2020 he started working with My New Braunfels Vacation as a quality inspector and was given the opportunity to join the Reservation’s team. Jed’s most important role is working to ensure guest expectations are not only met but exceeded with care and compassion. In his free time he enjoys thrift shopping, searching for amazing deals, and collecting LEGO!

Jessica Garza

Reservations Specialist

Jess is a Houston-area native with a love for hospitality and adventure, which led her to study Hotel & Restaurant Management at the University of Houston. After spending countless years visiting New Braunfels and the Texas Hill Country, her family finally decided to make a permanent move and put down roots in Central Texas in 2021. Today, she’s thrilled to live and work in this picturesque part of Texas that she used to only vacation in.

At MNBV, she enjoys helping our guests create unforgettable experiences and make cherished memories with their family and friends. In her free time, you’ll find her trying new restaurants, hiking or splashing in a river with her husband and 2 daughters.

Mariah Goodnight

Warehouse Manager

Mariah is our Warehouse Manager and handles everything from laundry personnel to cleaning teams and ensures everyone has what they need to complete their responsibilities! You will find her at the warehouse day and night!

Karen Naugle

Guest Concierge

Karen is our Guest Concierge, and a smiling face you may quickly catch while out on property.

Quality Specialists

Linda Perez

Patricia Morris

Cleaning Company Owners

KO Cleaning

Misty Hamb

Clean Freaks

Jazzy Cleans

Dolores Rodriguez

Fairy Dust Cleaners

Maintenance Personnel

Greg Nunn - Greg is our River Road groundskeeper (aka lifesaver)! If you’re staying at Tiki on the Guad during the week, you’ll most likely run into Greg.

Will Estrada - Will has been a trusted maintenance personnel for My NB Vacation since we began! Whether it be big or small, Will is on it!

Mike Abernethy - Mike is a certified HVAC technician, plumber, and handyman rolled into one. If you have a tough project, he’s your guy!

Preferred Vendors

Below are vendors that are My NB Vacation approved, reliable companies, that’ll get it right the first time!

Lux Appliance

Graves HVAC

Ott Plumbing

Connally Plumbing

Gold Star Pest Control

The Key Depot

About Us